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Chubb Assistance

The services provided in respect of Pre-Trip Assistance, Travel Assistance and Medical Assistance are by way of referral and arrangement only, and all expenses actually incurred are to be borne by the Insured Persons. Where expenses are incurred in relation to the services under Medical Arrangements, these will be borne by the Company. The services under Medical Emergencies are provided upon the specified terms and conditions of the policy and are available only when the Insured Persons are on a Journey.

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For further information or to speak to Chubb Assistance Services, please call our 24 hour emergency hotline +66 2039 5770

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Medical Assistance

  • Worldwide 24 hour access to Chubb Assistance network
  • Medical service provider referral
  • Arrangement of appointments with local doctors for treatment
  • Arrangement of hospital admission
  • Monitoring of medical condition during and after hospitalization
  • Guarantee of medical expenses incurred during hospitalization
  • Emergency medical evacuation
  • Emergency medical repatiriation
  • Transportation of mortal remain
  • Arrangement of compassionate visit
  • Return of minor children
  • Arrangement of accommodation of the covered person’s companion who is visiting the covered person during his/her hospitalization outside Thailand
  • Dispatch of essential medication

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Travel Assistance

  • Inoculation and visa requirement information
  • Interpreter access and referral
  • Lost luggage assistance
  • Lost passport assistance
  • Embassy referral
  • Weather and foreign exchange information services
  • Emergency message transmission assistance


For further information or to speak to Chubb Assistance Services, please call our 24 hour emergency hotline +66 2039 5770

The services provided in respect of Travel Assistance and Medical Assistance are by way of referral and arrangement only, and all expenses actually incurred are to be borne by the Insured Persons. Where expenses are incurred in relation to the services under Medical Arrangements, these will be borne by the Company. The services under Medical Emergencies are provided upon the specified terms and conditions of the policy and are available only when the Insured Persons are on a Journey.