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Contact Chubb

Chubb Insurance New Zealand Limited
PO Box 734,
Auckland 1140, New Zealand

For general enquiries and claims,
call 0800 743 699 (Monday to Friday 10:30 am to 7:00 pm)

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For non-emergency claims please visit

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For 24-hour emergency assistance, call +64 9 374 1774

American Express Travel Insurance is issued and underwritten by Chubb Insurance New Zealand Limited (Chubb) Company No. 104656, FSP No. 35924 and distributed by American Express International (NZ) Inc. Company Number 867929, Financial Services Provider Number 43608 (American Express). American Express receives a commission from Chubb for promoting this product. This website provides only factual information about Chubb’s products and services. The information does not take into account your personal circumstances, objectives, financial situation or needs and does not constitute financial advice. You should consider the Policy Wording which sets out the terms, conditions, exclusions and limitations, and obtain financial advice if required, before making any decisions about this insurance policy. Please also read Chubb’s financial strength rating and Chubb Privacy Statement. Refer to Promotions section for any applicable promotions.