Cover for overseas medical expenses, emergency medical evacuation, and trip cancellation, curtailment or change, due to your COVID-19 diagnosis. See details and limitations of cover here
Provides cover for repatriation/evacuation, cost of overseas emergency medical treatment, emergency dental treatment and extra accommodation costs, in the event of a medical emergency while on your overseas trip. Excludes claims arising from pre-existing medical conditions.
The Policy provides cover if you need to cancel, curtail or change your trip due to certain unforeseen circumstances including injury or illness (excluding pre-existing medical conditions). The Policy also covers trip delay by providing additional hotel accommodation (room only) if your flight is cancelled or extensively delayed (waiting periods apply), as well as cover for lost or damaged personal baggage and travel documents (theft report required, limits and sub-limits apply, excludes items stolen if left unattended in a public place).
We support you with advice and assistance services 24 hours a day, seven days a week for medical or other emergencies while on your overseas trip and which are covered by the policy.
Options include Snow Sports Cover, Cruise Cover and Rental Vehicle Excess Cover (additional premiums apply).
Cover for accidental death, hijack and kidnap cover, and cover for personal liability incurred, while on your overseas trip (excluding liability for use of vehicles or watercraft). Cover also provided for loss of income due to an overseas injury causing temporary total disablement.
Travelling against Government advice? We will not cover losses, pay or reimburse any costs, under any section of this Policy, arising from circumstances where: (a) prior to the Issue Date specified on Your Certificate of Insurance in the case of a claim for Cancellation; or (b) prior to You starting a Trip for all other claims under the Policy; the New Zealand Government or a New Zealand government agency (such as MFAT) issued a travel advisory warning advising you to ‘Do Not Travel’ or that borders are closed, for the destination You planned to travel to. Please refer to who.int or https://www.mfat.govt.nz/ or other government sites for further information.
Protect yourself and your belongings when you travel with American Express Travel Insurance. You can choose from a range of plans and cover options.
Our policy is designed to provide cover for a single trip away. You can choose from a number of different plans, such as Essential, Comprehensive and Ultimate.
You can select from a range of optional extra covers to customise your policy. These include Rental Vehicle Excess Cover, Snow Sports Cover and Cruise Cover.
This frequently asked questions (FAQ) document has been prepared to address some frequent coverage queries relating to the American Express Travel Insurance Policy Wording. The FAQs are a summary only, they are not an exhaustive list of the coverage, terms, conditions or exclusions in the Policy.
Limits apply and vary with each plan. Please refer to the Policy Wording for further information on the terms, conditions and exclusions of the policy.
We’ve got you covered for COVID-19
This policy provides cover for costs incurred from having to cancel, curtail or change your trip because you contract COVID-19 and it is first diagnosed after the policy is issued. The Policy also provides cover for overseas medical emergency expenses incurred on your overseas trip, and transportation of remains or burial if you die during your trip, as a result of you having contracted COVID-19 which was first confirmed or diagnosed while on Your Trip (unless you were COVID-19 positive when your trip began, or you travel against a government issued “Do Not Travel” warning or border closure).
We do not cover trip cancellation, curtailment or change due to border closures caused by COVID-19. Limits apply and vary with each plan. See the Policy Wording and Fact Sheet for full terms, conditions and exclusions).
American Express Travel Insurance is issued and underwritten by Chubb Insurance New Zealand Limited (Chubb) Company No. 104656, FSP No. 35924 and distributed by American Express International (NZ) Inc. Company Number 867929, Financial Services Provider Number 43608 (American Express). American Express receives a commission from Chubb for promoting this product. This website provides only factual information about Chubb’s products and services. The information does not take into account your personal circumstances, objectives, financial situation or needs and does not constitute financial advice. You should consider the Policy Wording which sets out the terms, conditions, exclusions and limitations, and obtain financial advice if required, before making any decisions about this insurance policy. Please also read Chubb’s financial strength rating and Chubb Privacy Statement. Refer to Promotions section for any applicable promotions.
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